Privacy policy
This terms of service will explain how Muddled Puzzles uses your personal data from using Sudokion.
By using Sudokion you agree to this terms of service policy
Topics
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
Marketing
- What are your data protection rights?
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Muddled Puzzles Ltd collects personal identification information: Name, username, email address and unique id numbers.
How do we collect your data?
Muddled Puzzles Ltd collects your data so that we can:
- Know who is using Sudokion to create a personalised experienced, track results, record solved puzzles etc.
- Provide support and communication regarding the products and services.
- Share limited data with specific supporting services (Hubspot, Google Analytics, Sentry).
Muddled Puzzles Ltd wants to protect our users and their data. Therefore, we do not sell or share personal data with other companies (except where mentioned above).
How do we store your data?
Muddled Puzzles Ltd securely stores your data at Amazon Web Services (London). Muddled Puzzles Ltd will keep your Personal Data while your account is active or until you elect to delete it. When you advise us to delete your data we will remove it from all services and data storage mechanisms.
Marketing
Muddled Puzzles Ltd would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Muddled Puzzles Ltd from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email info@muddledpuzzles.com
What are your data protection rights?
Muddled Puzzles Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Muddled Puzzles Ltd for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Muddled Puzzles Ltd correct any information you believe is inaccurate. You also have the right to request Muddled Puzzles Ltd to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Muddled Puzzles Ltd erase your personal data.
The right to restrict processing – You have the right to request that Muddled Puzzles Ltd restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Muddled Puzzles Ltd’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Muddled Puzzles Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@muddledpuzzles.com
Changes to our privacy policy
Muddled Puzzles Ltd keeps its privacy policy under regular review and places any updates here in the app. This privacy policy was last updated on 26 April 2023.
How to contact us
If you have any questions about Muddled Puzzles Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: info@muddledpuzzles.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Muddled Puzzles Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.